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Frequently Asked Questions
In the following list you will find the frequently asked questions regarding our service and other important matters related to it. You will find in the upper part some categories with different themes, to visualize the answer to the questions press on them and the information you need will be displayed. If your question is not in the list, you can write us through the Questions, Complaints and Claims form.
How are Mahavir Kmina prostheses?
How long does it take to produce a prosthesis?
In terms of agility, Mahavir Kmina has no comparison. We only took 3 to 5 days to produce a prosthesis!
How much do our prostheses cost?
Our prostheses are completely free! If you are fit for a prosthesis, Mahavir Kmina will cover the costs of its manufacture, as well as the additional services that are included in the process (medical review and psychological session).
Where are you located?
Very close to Medellín, Antioquia, in a small town called La Estrella. Specifically, in Cra 54 No. 79 AA Sur - 40. Bodegas La Troja, 116. Call us at + (574) 379 2729 and ask about the different alternatives to get here.
How long should I wait to start the process?
Day by day, many people call us requesting our service. Therefore, we have a list of people waiting to be called for their prostheses. On average, the waiting time ranges between two and three months, so be patient.
What should I do to start the process?
Do you only donate leg prostheses?
The donation of lower limbs is our strength, but we also donate orthoses for lower limbs, prostheses for upper limbs, wheelchairs and stand up wheelchairs. These options, however, are donated depending on the case. Call us at + (574) 379 2729 and tell us your case.
What are the requirements to access a prosthesis?
Mahavir Kmina has no restrictions with respect to age, sex, provenance, ideology, purchasing power or cause of amputation of its beneficiaries. Anyone who is physically and mentally prepared to adapt to the prosthesis is a candidate to receive it.
Can I access a new prosthesis if I have already benefited before?
Of course. If your prosthesis is damaged, call us at + (574) 379 2729 and request a review. If we can fix it, we will. Otherwise, we will donate you a new one.
What will I be able to do with my prosthesis?
Should I be Colombian to be benefited?
No. Mahavir Kmina provides its service for anyone who needs it, but we do not cover the expenses for transportation, lodging and food during your stay in the city.
Care recommendations for your prosthesis
What care should I have BEFORE requesting my prosthesis?
How to bandage my stump?
To bandage your stump you must use elastic bandages, these you get in any pharmacy. The bandage is different according to the type of amputation you have (above or below the knee). Here we share an instructional video that explains how to do it in both cases:
How often should I change the bandage on my stump?
How can I make a donation?
Apoyar a la causa es sencillo. En este momento, contamos con tres medios para realizar donaciones:
How much should I donate if I want to cover the costs of a prosthesis?
Our prostheses have a production cost of $ 2,500,000 COP, a donation of that value would cover the entire service for a person who requires a prosthesis to walk again.
Can I make the donation through the Bancolombia App?
Not for now. If you are going to make your donation trough our Bancolombia checking account, you must do it through a cashier, a bank or their official website.
What rewards do I get for my donation?
2. Detailed report of the people who were benefited with your contribution.
3. Thank you card.
4. Gift kit from the Mahavir Kmina Store.